1 reply to this topic

[capstancid]

Im getting a fax utility error on startup

table version for 'log sent fax' differs

running win 7 64
installed an epson workforce 630

disabled win fax utlity

[Night Hawk]

Hello capstancid Welcome to the WindowsForums!

I moved your thread here into the 7 support section. From the brief description you provided you may be looking something that requires a hot fix from MS. The "FaxEnumJobs" function does not enumerate all fax jobs in Windows Server 2008 R2 or in Windows 7

This happens when not all of the fax jobs are owned by the present user account and the FaxEnumJobs fails to enumerate some of them. The MS article at the page there offers the following solution.

To resolve this issue, grant the user account that has to enumerate all the fax jobs the View Outgoing Fax Jobs permission after you install this hotfix. To do this, follow these steps

• Open Control Panel.
• Click Hardware and Sound.
• Click Devices and Printers.
• Double-click the Fax device to open the Windows Fax and Scan windows
• On the Tools menu, click Fax Settings.
• Click the Security tab, and then click Advanced.
• Select the user account that you want to grant the View Outgoing Fax Jobs permission, and then click Edit.
• Click to select the View outgoing fax jobs check box under Allow.
• Click OK to apply the permission.

One thing you may want to look at as well is the Windows Management Instrumentation and how to troubleshoot that. WMI Troubleshooting

You can download the diagnostics utility for this from The WMI Diagnosis Utility -- Version 2.0